Individuals who wish to use our service can do so via referral from their Care Manager or Social Worker. Alternatively you can contact us directly.
All new and potential Service Users will meet with the service provider Rebecca Kelly to discuss your care and support needs, your expectations and to determine if our service is suitable for you.
We will also discuss the terms and conditions of our contact and tell you how much our services cost. Rebecca will also discuss important matters like safeguarding with you, giving your consent, sharing information and our procedure for raising concerns, paying us a compliment or making a complaint.
What happens next?
If you are happy with the information you have received about Epiphany in Care and would like to discuss your care and support requirements with us you can contact us at our main office on 07979877742 or visit us at The Vassall Centre, Gill Ave, Fishponds, Bristol BS16 2QQ